FQA
Where is The HappinessFirst Mornington Hub located?
Our Mornington Hub hosts daily programs for participants, so visits are scheduled by appointment only to ensure a calm, focused and supportive environment.
📍 Address: 27 Virginia Street, Mornington, VIC
📞 To book a visit, please call Rose on 0431 343 729 so we can find a suitable time to welcome you.
Where can I find the Mornington Café?
Our café is proudly located inside the Mornington Library — a warm, welcoming space to enjoy great coffee and connection.
📍8 Vancouver Street, Mornington VIC 3931
Is there a participant intake form to get started?
Yes, you can complete our intake form click - HERE.
I'm a participant of the NDIS, how could I start working at the cafe`?
We welcome individuals who are excited to explore hospitality work and build practical skills. To get started, participants typically have funding in place that supports workplace participation, such as:
- JobAccess Employment Assistance
- SLES (School Leaver Employment Supports)
- Other NDIS capacity-building or employment-related support funding
Experience isn’t required — enthusiasm, reliability and a desire to grow are what matter most. Our team supports each person to learn at their pace in a real café environment.
Are you currently hiring support workers?
We are always open to connecting with passionate, values-driven support workers who align with our mission of inclusion and community impact. While roles vary throughout the year, we encourage you to reach out and introduce yourself — we’d love to learn more about you. Email us - [email protected]
Does HappinessFirst Pty Ltd offer tailored support plans?
Yes, we create customized support plans to meet the specific needs and goals of each individual participant.
How can I share my feedback or experience?
We welcome all insights, suggestions and stories. Please share your feedback here: 🔗
I don’t have NDIS funding — how do I apply?
To apply for the NDIS, you will need to submit an Access Request to the National Disability Insurance Agency (NDIA). This can be done by:
- Calling the NDIS on 1800 800 110 and requesting an Access Request Form, or
Applying online via the NDIS website: https://www.ndis.gov.au/applying-access-ndis - Providing any supporting documents such as medical reports, assessments, or evidence of disability.
Once your application is reviewed, the NDIA will let you know if you are eligible and guide you through the next steps.
For more information look at National Disability Insurance Scheme (NDIS)
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